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Frequently asked questions

What is Simpler Checkout and how does it help increase conversion rates?

Simpler is a one click checkout platform that makes it easy for customers to purchase products on your ecommerce site. With Simpler, shoppers can complete their transactions in seconds, reducing friction and increasing conversions.

For first-time shoppers:

  • The shopper clicks on the Simpler checkout button or scans the QR code, depending on the channel.
  • Then the shopper fills out a lean form with only the necessary fields. This information is then saved for future purchases.
  • That’s it; the order is complete. The shopper is now registered in the Simpler network, allowing them to make one-click purchases at any merchant website within the Simpler network in the future.

For returning shoppers:

  • The shopper clicks on the Simpler checkout button or scans the QR code, depending on the channel.
  • Then the shopper's saved information is automatically pre-filled, and they can complete the purchase with just one click. Done.
Can Simpler Checkout integrate with my existing eCommerce platform to boost my store's conversion rate?

Simpler offers frictionless plug & play installation, which means you can have a seamless checkout experience on your website in minutes. Simpler supports all major e-commerce platforms, and its APIs and Web SDKs make it easy to integrate. You can find our installation documentation here.

Which payment methods can I offer with Simpler?

Simpler supports a wide range of payment methods, including all major debit, credit, and prepaid card issuers. In addition, Simpler also supports mobile wallets like ApplePay & Google Pay, and BNPL (Buy Now Pay Later) options like Klarna to cater to your different payment preferences.

Are there any setup fees or installation fees associated with using Simpler?

No minimum fees or installation charges are applicable, and there are no minimum stay requirements.Our pricing model follows a pay-as-you-go structure, combining monthly subscription fees with payment processing commissions based on your selected plan. For a comprehensive breakdown, refer to the detailed table at the top.

Furthermore, we are open to collaborating with merchants on a case-by-case basis for larger volumes, allowing us to establish more favourable pricing arrangements.

Can I only integrate Simpler with the payment methods I already have in place?

At the moment, Simpler can work on top of your existing payment methods. This means that you can keep your existing payment methods and use Simpler as well. Customers who check out via Simpler can use any payment method supported by Simpler (e.g. payment with a card).

In case you need us to support any additional payment methods or have more questions about them, we would be happy to hear from you.

How and when are the processed amounts cleared into my account?

All processed amounts that go through Simpler are gathered in your secure wallet, under your business account that is created by our payment processor partner.

Payouts from that wallet can be executed either on a daily or a weekly basis (according to your preference).

The payouts are passed via a wire transfer to the bank account number that you will provide us with.For every payout, there is a flat processing fee of €0.50 for EU/EEA and £0.50 for the UK. No other fees related to the amount of the payout exist.

Are there any additional fees for transactions with commercial cards, non-EU/EEA/UK Issued cards or multi-currency transactions?

For the cases that belong to those categories, the following additional fees are applied to the EU/EEA region:​

- 1.00% for transactions with commercial cards issued within EU/ EEA

- 1.50% for transactions with any cards issued outside of the EU/ EEA

- 1.5% fee applies to multi-currency transactions for major currencies