For any question regarding the processing of your Data, do not hesitate to contact our Data Protection Officer via email at firstname.lastname@example.org.
Simpler is the simplest way to shop online since you are only 1 click away from checkout, in a passwordless way. Simpler makes the buying experience fast, secure, and much simpler, across hundreds of retailers and from any channel . Through a Simpler account you can also manage all your Simpler orders in your dashboard. While Simpler is essential for online shoppers, it is also a game changer for businesses who wish to increase their sales, by offering their customers the ultimate shopping experience, allowing them to checkout in seconds from anywhere.
Personal data is any information that relates to an identified or identifiable living individual (e.g., name, surname, home or email address, IP address, cookie ID, location data, T.I.N. etc.). Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data.
Data processing covers a wide range of operations performed on personal data, including by manual or automated means. It includes the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.
We only collect the Data we actually need for our specified purposes. We periodically review the Data we hold and delete anything we don’t need.
If you are a Shopper, we process the following categories of Data:
- Name/SurnamePhone, email, postal address;
- Payment card number, CVC code, expiration date, which are encrypted in accordance with PCI DSS standard by our authorised payment service provider;
Simpler will not collect or retain any of your payment information which is included but is not limited to your credit or debit card number, bank account details.
- Purchase amount, currency, purchased product and size, date and location of purchase;
- Transaction and purchase history;
- Cookies, IP address, browser, account log-in credentials, device type, location data;
If you are a merchant, we process the following categories of Data:
- Name/SurnamePhone, email, postal address;
- Account detailsT.I.N., Tax Office, ID/Passport number;
- Any other information related to the processing of service.
The processing of your Data is carried out according to: the service agreement you have with us; your consent, where required; our obligations arising from the law (e.g., tax legislation, etc.); our legitimate interest.
The recipients of your Data are the staff of Simpler as well as its partners, who have committed themselves to maintain the confidentiality of the Data they receive in the context of either providing their work or services.
Our partners have agreed and are contractually bound in writing :
To deliver services to you, it is sometimes necessary to share your personal information outside of the European Economic Area (the EEA). This will typically occur when service providers are located outside the EEA or if you are based outside the EEA. These transfers are subject to special rules under data protection laws.
If we transfer your personal information outside the EEA, we will ensure that the transfer will be compliant with data protection law and all personal data will be secure. Our standard practice is to assess the laws and practices of the destination country and relevant service provider and the security measures that are to be taken as regards the data in the overseas location; Alternatively, we use standard data protection clauses.
If you are a Shopper, we keep your account data for as long as you choose to have an active account with us. The remaining data is retained for as long as it is absolutely necessary.
If you are a Merchant, we keep your data for as long as our partnership is active and for as long as it is absolutely necessary for potential legal claims or legal and tax obligations.
Simpler is committed to safeguard your Data and has taken the necessary and appropriate organisational and technical measures to protect them from any form of accidental or improper processing. These measures shall be reviewed and amended, as necessary.
You have the right to :
You can exercise your rights by posting the Application form available here and send it either to Simpler's address in London (Kemp House, 160 City Road, London EC1V 2NX) or by email at email@example.com. If you hold a Simpler account, you can alternatively use the e-form found here and submit it online.
Simpler responds to your requests free of charge, without delay and in any case within (1) one month from the time it receives your request. However, if your request is complex or there is a large number of your requests, it will let you know within the month if it needs to receive an extension of another (2) two months to respond to you.
If your requests are manifestly unfounded or excessive, due to their recurring nature, Simpler may impose a reasonable fee, taking into account the administrative costs of providing the information or performing the requested action, or refusing to comply with the request, justifying its answer to you. For more information you can send an email at firstname.lastname@example.org.
Simpler may use automated decision-making, including profiling, for marketing purposes or for the performance of a contract with you, where allowed by applicable laws or if based on your consent. However, if the decision produces legal effects concerning you or significantly affects you in a similar way, you have the right to obtain human intervention, express your point of view or to contest the decision based solely on automated processing, including profiling.
Applicable Law is the UK Law, as formulated in accordance with EU and UK data protection legislation. Competent Courts for any disputes arising in connection with Your Data are the Courts of London, UK.
If you do not receive a response within the stipulated deadline (one month with - subject to extension - two months) or the response you receive is unsatisfactory or the issue has not been resolved, you can lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk) or the data protection supervisory authority in the country in which you live or work where you think we have infringed data protection laws.
Simpler updates this Policy whenever necessary. If there are significant changes in the Policy or in the way we process your Personal Data, we will publish on our website (https://www.simpler.so/) the update of this before the changes are made in force and we will notify you in any convenient way. Simpler encourages you to read this Policy regularly to know how your Data is protected.